Question 1

How long does onboarding take?

Accepted Answer

Most firms are fully onboarded within 1-2 weeks. Our team handles data migration, team training, and configuration so you can hit the ground running.

Question 2

Can I import data from my current tools?

Accepted Answer

Yes. We support CSV imports for projects, clients, and time entries. Our team can also help migrate data from Monograph, Deltek, Harvest, and common spreadsheet formats.

Question 3

Do you offer custom demos?

Accepted Answer

Absolutely. Book a demo and our team will walk you through Costifys using scenarios specific to your firm type and size. Demos typically run 30-45 minutes.

Question 4

Is there a minimum contract length?

Accepted Answer

No. Monthly plans are month-to-month with no commitment. Annual plans are billed yearly but you can cancel and receive a prorated refund within the first 60 days.

Question 5

What kind of support do you offer?

Accepted Answer

All plans include email support. Professional plans get priority email, and Enterprise plans get phone, chat, and a dedicated account manager.

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Common Questions

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